Halo Support

Need some help with the glow?

Whether you're having trouble with camera permissions, need help managing your Pro subscription, or just want to share some feedback, we're here for you.

App Permissions

If the camera or photo library isn't working, please ensure you've granted Halo access in your iPhone's **Settings > Halo** menu.

Subscriptions

All billing and subscriptions are managed securely through Apple. You can view or cancel your plan at any time in your **App Store Account Settings**.

Response Time

We are a small, dedicated team. We typically respond to all support inquiries within **24-48 business hours**. Thank you for being a part of the Halo community!